Accessibility Statement for Jiao Ltd

At Jiao Ltd, we are committed to ensuring that our website is accessible to as many people as possible, regardless of ability, device, or technology. This includes complying with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 and adhering to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, as our standard for accessibility.

Measures to Support Accessibility

To meet these accessibility requirements, we are taking the following steps:

  • Incorporating accessibility into our internal design and development processes.
  • Providing training to our staff to ensure a high standard of accessibility.
  • Conducting regular testing and auditing to identify and address accessibility issues.

Conformance Status

Our website is partially conformant with WCAG 2.1, Level AA. This means that while most of the site meets the required standards, there may still be some areas that do not yet fully conform. We are working to improve these sections and ensure that all users can effectively navigate and interact with our website.

Known Accessibility Issues

We are aware of the following accessibility issues on our website:

  • Third-party content: Certain embedded elements and third-party services may not be fully accessible. We are working with these providers to improve accessibility or provide alternative content where possible.

Non-Accessible Content

Some parts of our website may not yet be fully accessible:

  • Content provided by third-party developers over which we have no control.
  • Some PDF documents may not be fully accessible to screen reader software. We are working to ensure that all future PDF content is fully accessible.

Feedback & Contact Information

We are always looking to improve the accessibility of our website. If you experience any issues or have any suggestions, please contact us:

  • Email: luke@privateot.co.uk
  • Phone: 07989150791
  • Mailing Address: Jiao Ltd, 9 Lime Tree Place, St Albans, England, AL1 3BD

We aim to respond to accessibility-related feedback within 5 business days and resolve any issues within 10 business days where possible.

Enforcement Procedure

If you are not satisfied with how we respond to your accessibility concerns, you can contact the Equality and Human Rights Commission (EHRC), which is responsible for enforcing the Public Sector Bodies Accessibility Regulations 2018.
Visit the EHRC website: https://www.equalityadvisoryservice.com/ for more information.

Technical Specifications

The accessibility of our website relies on the following technologies:

  • HTML
  • CSS
  • JavaScript

These technologies are used to ensure that our website meets the required accessibility standards.

Assessment Approach

Jiao Ltd assesses the accessibility of its website through:

  • Internal self-evaluation.
  • External accessibility audits when required.

Preparation of This Statement

This statement was prepared on 07/10/2024 and will be reviewed annually. The method used for preparing the statement was a self-assessment and testing against WCAG 2.1 standards.